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Frequently Asked Questions
Yes. We never share your details or discuss your order with anyone. Privacy is built into how we work every day.
Yes. Tell us your deadline when you place your order, and we’ll prioritize it. Many rush requests are turned around the same day.
Yes. Reach out anytime with your order details, and we’ll give you an update or help you make any changes you may need.
It depends on the service. For full course completion, yes, we’ll need login access to work through the course. For Touchstone-only help, no. You just send us the prompt and rubric, and we send the work back to you.
Yes. Every piece of work is written by a real person. AI-generated work doesn’t pass Sophia’s checks anymore, so we don’t even bother with it. We write it from scratch and check it for AI and plagiarism before it’s sent to you.
Yes. If a grader sends back notes, we will revise the work at no extra cost to you.
Yes. Send us the grader’s feedback and we’ll revise it to fix exactly what was flagged. Just remember Sophia limits how many times you can resubmit, so it’s best to reach out as soon as you get the first feedback back.
Yes. We help with Lab Report Touchstones, Labster simulations, and full lab courses like Human Biology Lab, Chemistry Lab, and Anatomy and Physiology Labs. Every lab report follows Sophia’s required format and scientific method structure.
Yes. We’ll keep you posted on progress, especially for full course orders that take longer to complete. You can also reach out anytime for a status update.
Yes. Send us the details for each course, and we’ll work through them together. This is a good option if you’re trying to move through several courses before your subscription renews.